Nutrition care works better when everything works together.
Medically Tailored Groceries
Mercato connects people to medically tailored groceries, meals, and nutrition support through one SaaS e-commerce platform—helping healthcare organizations manage benefits, fulfillment, and member experiences at scale.
Local food, built into the model.Mercato sources through local grocers, farms, growers, farmers markets, and regional food partners to bring fresh, culturally relevant food into healthcare programs.
Our Solutions
From healthy food access to clinical support and benefit administration, Mercato gives healthcare organizations the flexibility to build nutrition programs around the needs of the people they serve.
How it WorksMake nutritious, ready-to-eat meals easy to access.
Members can choose from a broad selection of prepared meals designed around different dietary needs, preferences, and cultural cuisines. Meals are delivered directly to their homes, giving members convenient options while helping programs support consistency, choice, and variety.
Pair food access with personalized nutrition care.
Mercato provides nutrition counseling, education, and Medical Nutrition Therapy to help prevent and manage nutrition-related changes associated with acute and chronic conditions.
Registered dietitian nutritionists (RDNs) can provide individualized guidance and curated shopping carts, meal planning, nutrition education, and ongoing support based on each member's needs.
Power the infrastructure behind your nutrition program.
Mercato helps healthcare organizations configure and manage nutrition benefits without building the administrative infrastructure from scratch.
Capabilities can include:
- Flexible benefit and food eligibility rules
- Member eligibility management
- Program-specific member experiences
- Multiple eligible payment methods
- Order and fulfillment management
- Benefit utilization tracking
- Reporting and reconciliation
- Scalable program administration
Why the model works
Food access is only part of the equation.
Better nutrition care requires more than simply making food available. Mercato brings together the food, access, and clinical support to put nutrition guidance into practice:
The right food
Groceries and meals aligned with health needs, preferences, culture, and program requirements.
Delivered where people are
Flexible home delivery helps reduce transportation, time, and access barriers.
Personalized nutrition support
Registered dietitian nutritionists help members turn healthier food choices into habits they can sustain.
Together, these services create a more complete approach to nutrition care than any one intervention can provide alone.
Who we support
Nutrition support built around the people you serve.
Nutrition needs look different across every population. Mercato helps healthcare organizations build programs around specific health needs, life stages, and barriers to food access—from chronic condition management to food insecurity and everything in between.
Chronic
ConditionsSupport people managing diabetes, cardiovascular disease, kidney disease, and other diet-sensitive conditions with food access and nutrition care designed around their needs.
Maternal
HealthSupport healthy pregnancies, postpartum recovery, and growing families with nutritious food and personalized nutrition guidance.
Transitions
of CareHelp patients access appropriate food and nutrition support after discharge, when recovery at home can create new nutritional challenges.
Healthy
AgingHelp older adults and people receiving long-term support services (LTSS) and supports maintain consistent access to nutritious, culturally relevant food.
Behavioral
HealthIntegrate food access and nutrition support into programs serving people with behavioral health and co-occurring needs.
Food & Nutrition Security
Give members flexible access to nutritious food through benefits designed around their individual needs, preferences, and communities.
Why groceries matter
More choice.
Better nutrition.
Healthier habits
that last.
Prepared meals can be an important intervention for people who are unable to cook or need intensive short-term support.
For many others, groceries provide something different: the freedom to choose nutritious foods they know, enjoy, and can prepare in everyday life. Paired with personalized nutrition guidance, those choices can help members build healthier habits they can carry beyond the program.
That’s why Mercato offers both medically tailored groceries and meals—so programs can provide the right type of support for each population.
How it works
From program design to food on the table.
Build
the ProgramDefine your population, nutrition services, benefit structure, geography, eligibility requirements, and program goals.
Configure
the ExperienceMercato brings together food eligibility, benefits, clinical services, fulfillment, member communications, and reporting around your program.
Connect Members
to CareMembers can access groceries, prepared meals, nutrition counseling, or a combination of services based on the program designed for them.
Manage
& MeasureTrack participation, utilization, fulfillment, and program activity through the reporting and administrative tools needed to operate at scale.
From the people on the front lines
Trusted by the teams connecting people to care.
Care coordinators, navigators, and community partners play a critical role in helping members access nutrition services. Hear from the people who work directly with members and refer them to Mercato.
Mercato has been a popular choice among many of my members, and I have had great experiences working with their staff, who are quick to respond, clear and concise in instruction, and friendly to communicate with.”
Care Navigator
NYCNavigating social services can be challenging for many; however, I have full confidence in Mercato trusting that all referrals will be fulfilled with the highest level of care for each member.”
Case Manager
Brooklyn, NYI truly appreciate the work your team is doing to bridge the gap in healthy food access, it makes a significant difference in the lives of our members.”
Care Coordinator
Bronx, NYWe have used Mercato services before in our referrals and we love them. It is a great service and a wonderful partnership!”
Social Worker
Staten Island, NYThe ability for patients to shop through local grocers they are already familiar with is such a valuable benefit.”
Hospital Patient Navigator
Bronx, NYThank you for all the support that Mercato provides to our members. We truly appreciate the partnership and the work your team does to help improve healthy food access in our community.”
Screener and Navigator
Bronx, NY
Build a more complete
approach to nutrition care.
Bring food access, clinical nutrition, local sourcing, fulfillment, and benefit administration together in one flexible platform.
