Located at 120 Essex Street in New York, NY, Luna Brothers is now available for online ordering. Our aim is to offer consumers the same selection and quality as we offer in our store with the convenience of ordering from the comfort of their home, in the office, or on-the-go. If there is a product that we sell in our store that you don't see available online, please let us know.
Joined Mercato 2017
765 items available
Order min: $1.00
Local delivery available
Lucy V.New York, NY
1 month ago
Re: NON DELIVERY OF ITEMS ORDERED
3 - Diamond Crystal Salt Sense - At $1.71 each - Ordered 3 received NONE.*
3 - Goya Vienna Sausage - Ordered 3 at $1.00 ea. Received only two but charged for 3.* see below
If Luna Brothers did not have the Diamond Crystal Salt Sense I should have known this at the time I placed the order which was yesterday as this was the main reason for placing my order in the first place. Not to be notified after delivery is made which was approx. 6:20 pm and e-mail from Mercato.com was sent to me at 6pm
Know that this is the first order and it is the last order I will ever place with Mercato.com. I'm done. No way to do business. I am livid and the young African-American woman who made the delivery was unable to reach anyone at Mercato's 1-888-325-7227 number, no one picked up. Lucky thing that I had asked the young lady before she left to check the bags to see if my order was complete. Please know Mr. Brannigan, I am very very disappointed and not happy with the service received today.